Comcast is betting on a new strategy to attract and retain customers after major losses.

Comcast, the Philadelphia-born media giant with roots in cable television, for years has been losing more cable customers than it’s been adding. And more recently, with leaders citing “a highly ...

Yesterday, Hair Balls coughed up a horror story involving a not-very-awesome customer service experience at the hands of Comcast. So did the readers in the comments section of the blog as well as on ...

Comcast beat Wall Street estimates on Thursday for second-quarter earnings and revenue. Yet the company saw a loss of broadband customers even as it shifted its market strategy for the segment.

Comcast’s trend of losing broadband customers continued in the fourth quarter as its wireless business posted higher revenue, despite adding fewer customers than Wall Street expected.

Xfinity Membership launched in San Francisco, with exclusive access for Bay Area members to the BAHC Live! Concert Series ...