The ability to route calls might seem mundane when compared to the dangerous drama of fires, earthquakes and other disasters. But for Tina Mathieu, deputy director of the Utah Communications Authority ...

Getting your Trinity Audio player ready... Verizon announced Wednesday that it will work with Denver and other cities across the United States to install upgraded 911 call-routing in the wake of the ...

AT&T is launching location-based routing of wireless 911 calls to the appropriate call centers across the US, it announced. The company says it'll be the first US carrier to "quickly and more ...

AT&T today announced the launch of a new location-based routing system for emergency calls in the United States, with the system designed to transmit wireless 911 calls to the appropriate 911 call ...

Work is ongoing to correct the routing issue ...

The inbound call routing portion of the gateway has a Calling Search Space (CSS) which can restrict the internal phone numbers in which the call can be routed. This CSS can be configured so the only ...

Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. Nearly a quarter of businesses (24%) are using AI for call routing optimization, and ...

MCI has so far found nothing wrong with the company’s call routing practices, after what MCI officials call an extensive internal investigation, even though rival telecommunications carrier AT&T Corp.

Local 10-digit dialing is the next route pattern to be discussed. 10-digit dialing has become the standard local dialing mechanisms in major cities where local service providers will no longer route 7 ...