You have several options when it comes to contacting PayPal. Less urgent queries might be better pursued through the internet channels, giving you a chance to get your concern down in writing. But you ...

PayPal and the Better Business Bureau have agreed to improve their lines of communication and conduct a series of high-level talks in an effort to improve how PayPal handles customer complaints. Greg ...

As any experienced online merchant knows, dealing with difficult customers is an unavoidable part of the job. In some cases, simple correspondence is sufficient to placate an unhappy buyer, whereas ...