In this third installment in our Aviation Symposium series of blog posts, we present the materials from the panel on Flight Attendants and Customer Service Agents: Risks and Liabilities. Our guest ...

Southwest fliers need to prepare for landing about 10 minutes earlier than usual in a change that the airline says is rooted in keeping passengers safe — but which also may cut into cabin service time ...

Southwest Airlines is set to end cabin service earlier in a bid to reduce the risk of turbulence-related injuries. The change will see cabin landing preparations begin at 18,000 feet rather than ...