What's the latest on benefits of CRM software? Vendors get their say. Customer relationship management (CRM) platforms are used to manage the relationships a brand has with its customers throughout ...

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

Regardless of how the politicians try to spin it, the economy is a top concern this election year. Consumers are struggling, and so are businesses across just about every industry vertical. Consumers ...

In 2017, Gartner predicted customer relationship management strategy (CRM) would become the largest and fastest-growing software market. Experts were already reporting a transformative culture shift ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even if you believe you’ve developed the best product ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take ...

Why do CRM rollouts so often fail to meet expectations? Sometimes it’s the result of organizational issues, outdated business processes or the CRM application itself. But one of the most pernicious ...

After months of rumblings out of Redmond, Microsoft finally released Version 1.0 of its Customer Relationship Management (MS CRM) Professional Suite Edition late last month. The wait has paid off: ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. · 53 percent of respondents said that the administrative burdens of ...