PERCEPTIONS toward call-center employees have become better since it started in the Philippines two decades ago. Working in the call-center industry, or more aptly called now as the business-process ...

Serial Entrepreneur, Founder of SupportNinja, Solving the human capital needs of fast-growing tech startups, Author of From Foster Care To Millionare To continue ...

There will be more jobs lost than gained: Piton Global's Ralf Ellspermann Says 90% of BPO agents' tasks are a "prime candidate for automation" Potential for job losses a "genuine concern": Shatakratu ...

MANILA, Philippines - The US-based JPMorgan Chase & Co. is likely to transfer more of its business support functions to Manila, generating more jobs for the country’s business process outsourcing ...

The global BPO industry is forecast by consultancy Tholons to be worth $250bn by 2020 and the Philippines is seeking to cement its position as a preferred global service offshoring hub and expand on ...

BANGALORE: The backlash on outsourcing in the US and the UK notwithstanding, MNC BPO players are set to deluge India with jobs. BANGALORE: The backlash on outsourcing in the US and the UK ...

CEBU CITY—Annual revenues of the Business Process Outsourcing (BPO) sector in the Philippines are expected to rise to as much as $59 billion by 2028, industry officials predicted. According to the ...

ILOCOS NORTE: A Business Process Outsourcing (BPO) firm is set to open its branch here this year and will provide jobs to more than 4,000 residents in the province in the next few years. Also one of ...

Jobs in the Philippines’ information technology-business process outsourcing (IT-BPO) industry are at risk amid further technological advancement, according to the World Bank. “Progress in digital ...

KINGSTON, Jamaica – Up to 4,500 additional jobs will be created for Jamaicans through construction of GTECH Park, a new $3.5-billion business process outsourcing (BPO) complex in Portmore, St ...

ROSE HALL, St James — More than 100,000 Jamaicans are being targeted for employment in the business process outsourcing (BPO) sector by 2022, as the Government aims to position the industry as a major ...