A reminder for seniors to receive their flu shots went awry when Tufts Health Plan mixed up the times for the automated phone calls to be delivered, according to The Patriot Ledger. The Watertown, ...

Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...

Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...

Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...

Going to see the doctor soon? Prepare to be hounded with appointment reminders by phone. By text. By robocall. By email. And in your online “patient portal.” Doctors and dentist offices for years left ...

RevSpring, a provider of healthcare engagement and payment solutions, announced that IVR Advantage now integrates prescription refill requests and status inquiries with secure payment processing for ...

HELENA - The head of the Montana Democratic Party said he received an illegal automated phone call from a Republican group, igniting an issue that has been percolating since early in the 2006 Senate ...

The Federal Communications Commission this year has shut down 1,400 phone companies it alleges failed to protect consumers against unauthorized robocalls, but that hasn’t been enough to stop the ...

Elizabeth Cox was a bit dismayed when she received the first automated call Friday about the electricity being disconnected all day Tuesday for planned upgrades in her Palmer Township neighborhood.