Operation Sports on MSN
Massachusetts ice cream shop owner stands up to a customer for yelling at a teenager and the dispute was over a 20-cent sundae
Seriously, over a sundae?
Last December, I was in line at a big bookstore. It was packed, and the woman in front of me was not happy. Have you ever been behind someone, and even without seeing their face that they’re really ...
Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.
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