Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most products and often even allowing customers to return their products without a box or a ...

Amazon has started a new doorstep return service with USPS that lets shoppers return packages from home. The option is ...

HOUSTON — A new class-action lawsuit claims Amazon has been reversing some of the instant refunds it issues to customers after product returns, leaving some shoppers on the hook weeks later. Many ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free. Macy is a writer on the AI Team. She covers how AI is changing daily life and how to ...