The suit filed this week may help set the terms of engagement for AI agents as they take on more of the shopping tasks ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon sues Perplexity AI over its “agentic” feature, alleging unauthorized access and disguised automated activity as human ...

Perplexity, which has grown rapidly amid the boom in AI assistants, has previously rejected the U.S. shopping giant's claims, ...

Amazon sent a cease-and-desist letter to Perplexity last week for using its Comet browser to access the e-commerce site.

Amazon challenges Perplexity's AI shopping tool, citing legality and customer experience concerns. Learn more about AI, ...

Amazon.com Inc. has sent a cease-and-desist letter to AI startup Perplexity, asking that the company refrain from using its ...